Frequently Asked Questions
Which memory foam mattress brands do you carry?
Our memory foam lineup includes Sierra Sleep by Ashley, Serta, Coaster Furniture, Diamond Mattress, and Homelegance, with options ranging from budget-friendly foam-in-a-box models to gel-infused cooling designs.
How do I choose the right memory foam mattress?
Memory foam contours closely to the body, so it is a strong pick for side sleepers and anyone who wants pressure relief at the shoulders and hips or minimal motion transfer from a restless partner. Look for gel-infused or open-cell foam if you tend to sleep hot, and check the density and firmness rating so the mattress matches your preferred sleep position rather than trapping too much heat or feeling too soft.
Do you offer financing?
Yes. We offer financing through Synchrony and Snap Finance, so you can shop now and pay over time. You can apply online in minutes, then use your approval toward your purchase.
How much does delivery cost and how does it work?
For local customers, we offer local delivery and setup for $75, or free local curbside pickup and pickup in store, contact the store for details. We also deliver across the contiguous U.S. Our White Glove service ($125 base plus $60 per additional item, capped at $250) includes in-home delivery, assembly, and packaging removal. Room of Choice ($100 base) and Inside Door ($75 base) options are also available. Larger items ship by freight with curbside delivery, typically arriving 7 to 14 business days after a 2 to 4 business day processing time. The carrier contacts you to schedule a delivery window. Please note that Luonto and American Leather orders carry a flat $250 delivery fee.
What warranty comes with my furniture?
Your purchase is covered by a 1-year warranty against defects in materials and workmanship under normal use. If a covered defect appears, we will repair or replace the item or part at no charge. To start a claim, email sales@contempofurnitures.com with your proof of purchase and photos of the issue. Please note our store warranty is separate from, and may differ from, the manufacturer's warranty, which varies by brand.
What if my item arrives damaged?
Please inspect your order at delivery. If anything is damaged or missing, note it on the delivery receipt and contact us within 5 days at sales@contempofurnitures.com with your order number and photos. We will arrange a replacement or make it right as quickly as possible.
What is your return policy?
You have 30 days from delivery to request a return on eligible items. Items must be in their original condition and packaging, a 15% restocking fee applies, and return shipping is the customer's responsibility. Custom and made-to-order pieces are non-returnable. Email sales@contempofurnitures.com to start a return.
Do you offer a price match?
Yes. Through our Low Price Guarantee, if you find the same item for less at a local competitor, we will match the price. Contact us with the details and we will do our best to take care of it.
Can I see these in person?
Absolutely. Visit our San Jose showroom at 405 E. Santa Clara St., San Jose, CA 95113, or call us at 408-216-0770. We are not able to display our entire catalog in the showroom, so please call ahead to confirm whether a specific piece is on display. Our team is happy to help you compare options and plan your space.