Shipping policy

๐Ÿ“ฆ Shipping Policy

Effective Date: April 27, 2025

Thank you for shopping with Contempo Furniture. We are committed to delivering your furniture safely and efficiently. Please review our shipping policy to understand our processes and what to expect with your order.

๐Ÿ› ๏ธ Order Processing

  • Processing Time: Orders are processed within 2โ€“4 business days after payment confirmation.

  • Business Days: Our business days are Monday through Friday, excluding holidays.

  • Order Cut-Off: Orders placed after 2 PM PST will be processed the next business day.

๐Ÿšš Shipping Methods & Delivery Options

We offer the following shipping options:

  1. Freight Shipping (Large Furniture):

    • Delivery Time: 7โ€“14 business days.

    • Service: Curbside delivery; the carrier will contact you to schedule a delivery window.

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  2. White Glove Delivery (Optional Upgrade):

    • Service Includes: In-home delivery, assembly, and packaging removal.

    • Availability: Select locations; additional fees apply.

    • Scheduling: Our team will coordinate with you to arrange a convenient delivery time.

๐ŸŒ Shipping Areas

  • Domestic Shipping: We ship to the contiguous United States.

  • Exclusions: Currently, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

  • Remote Areas: Deliveries to remote or hard-to-reach locations may incur additional fees. We will contact you prior to shipment if this applies.

๐Ÿ“ฆ Packaging & Handling

  • Packaging: All items are securely packaged to prevent damage during transit.

  • Handling Time: Additional handling time may be required for custom or made-to-order items.

๐Ÿ“ฌ Tracking Your Order

  • Tracking Information: Once your order ships, you will receive an email with tracking details.

  • Order Status: You can check your order status at any time by logging into your account on our website.

๐Ÿ“ž Delivery Appointments

  • Freight & White Glove Deliveries: The carrier will contact you to schedule a delivery appointment.

  • Missed Appointments: Missed delivery appointments may result in rescheduling fees.

๐Ÿšซ Delivery Restrictions

  • PO Boxes: We cannot ship to P.O. Boxes.

  • Access Limitations: Please inform us of any delivery restrictions (e.g., narrow roads, gated communities) at the time of order to ensure smooth delivery.

๐Ÿ“ฆ Damaged or Missing Items

  • Inspection: Please inspect your order upon delivery. If you notice any damage or missing items, note it on the delivery receipt and contact us within 5 calendar days.

  • Reporting Issues: Email us at contempofurnitures@gmail.comย with your order number and photos of the issue.

๐Ÿ”„ Returns & Exchanges

For information on returns and exchanges, please refer to our Return Policy.

๐Ÿ“ฌ Contact Us

If you have any questions or need assistance, please contact us:

Note: This shipping policy is subject to change without prior notice. Please review it periodically for any updates.