ACME Outdoor Furniture
Frequently Asked Questions
What makes ACME Furniture a good choice for outdoor spaces?
ACME Furniture is known for eclectic, statement-making designs at accessible price points, spanning glam, industrial, and transitional styles, including patio sofa sets, dining sets, and lounge chairs built for outdoor use.
Is Contempo Furniture an authorized ACME dealer?
Yes. Contempo Furniture is an authorized ACME dealer, so every patio piece you order here is genuine ACME product backed by the manufacturer.
What materials are ACME outdoor pieces made from?
ACME outdoor furniture typically uses weather-resistant materials such as resin wicker, aluminum, and outdoor-rated fabric or cushions. Check the product description for the exact materials and care instructions for each piece.
Can I leave ACME patio furniture outside year-round?
Most ACME outdoor pieces are built to handle regular outdoor use, but covering furniture during heavy rain, storms, or winter months will help it last longer and keep cushions and fabric looking fresh. Bringing cushions inside when not in use is always a good idea.
How do I clean and maintain outdoor furniture?
Wipe down frames with mild soap and water, and spot clean fabric cushions as needed. Avoid harsh chemicals, and let cushions dry fully before storing them to prevent mildew.
Do you deliver outdoor furniture in the Bay Area?
Yes, we offer free delivery throughout the Bay Area, including setup and packaging removal for most pieces. Delivery windows depend on the item and current stock, so check the product page or ask us for a current estimate.
Do you offer financing on ACME outdoor furniture?
Yes, we offer financing options at checkout so you can furnish your patio now and pay over time. Terms vary, so review the options at checkout or ask our team for details.
What is your warranty and damage policy?
ACME furniture is covered by the manufacturer warranty against defects in materials and workmanship. If anything arrives damaged, contact us within a few days of delivery with photos and we will arrange a repair, replacement part, or exchange.
How much space do I need for a patio dining or sofa set?
Measure your patio, deck, or balcony before you shop, and leave at least 24 to 36 inches of walking space around the set. Multi-piece sofa sets can often be rearranged into different configurations if your space is an unusual shape.
Can ACME outdoor cushions be replaced if they wear out?
Replacement cushions are not always available for every set, so ask us before you buy if cushion replacement is a priority for you, and we will check what is available for that specific collection.
Do you offer financing?
Yes. We offer financing through Synchrony and Snap Finance, so you can shop now and pay over time. You can apply online in minutes, then use your approval toward your purchase.
How much does delivery cost and how does it work?
For local customers, we offer local delivery and setup for $75, or free local curbside pickup and pickup in store, contact the store for details. We also deliver across the contiguous U.S. Our White Glove service ($125 base plus $60 per additional item, capped at $250) includes in-home delivery, assembly, and packaging removal. Room of Choice ($100 base) and Inside Door ($75 base) options are also available. Larger items ship by freight with curbside delivery, typically arriving 7 to 14 business days after a 2 to 4 business day processing time. The carrier contacts you to schedule a delivery window. Please note that Luonto and American Leather orders carry a flat $250 delivery fee.
What warranty comes with my furniture?
Your purchase is covered by a 1-year warranty against defects in materials and workmanship under normal use. If a covered defect appears, we will repair or replace the item or part at no charge. To start a claim, email sales@contempofurnitures.com with your proof of purchase and photos of the issue. Please note our store warranty is separate from, and may differ from, the manufacturer's warranty, which varies by brand.
What if my item arrives damaged?
Please inspect your order at delivery. If anything is damaged or missing, note it on the delivery receipt and contact us within 5 days at sales@contempofurnitures.com with your order number and photos. We will arrange a replacement or make it right as quickly as possible.
What is your return policy?
You have 30 days from delivery to request a return on eligible items. Items must be in their original condition and packaging, a 15% restocking fee applies, and return shipping is the customer's responsibility. Custom and made-to-order pieces are non-returnable. Email sales@contempofurnitures.com to start a return.
Do you offer a price match?
Yes. Through our Low Price Guarantee, if you find the same item for less at a local competitor, we will match the price. Contact us with the details and we will do our best to take care of it.
Can I see these in person?
Absolutely. Visit our San Jose showroom at 405 E. Santa Clara St., San Jose, CA 95113, or call us at 408-216-0770. We are not able to display our entire catalog in the showroom, so please call ahead to confirm whether a specific piece is on display. Our team is happy to help you compare options and plan your space.