Frequently Asked Questions
Is Ashley Furniture a good brand for outdoor furniture?
Yes. Ashley applies timeless design, quality craftsmanship, and everyday functionality to its patio sets, outdoor seating, and weather-ready accents. Contempo Furniture is an authorized Ashley Furniture dealer, so every outdoor piece here is genuine and backed by the manufacturer.
Is Contempo Furniture an authorized Ashley Furniture dealer?
Yes, Contempo Furniture is an authorized Ashley Furniture dealer, meaning these outdoor pieces come through official Ashley channels with full warranty support.
What materials hold up best for outdoor furniture in the Bay Area climate?
Look for materials like all-weather wicker, powder-coated aluminum, and outdoor-rated cushion fabric, all of which resist moisture and sun exposure well. Even weather-resistant materials last longer with occasional cleaning and cover use during long stretches of rain.
How do I choose between a small patio set and a larger outdoor sofa set?
Measure your outdoor space and think about how you plan to use it, quick meals versus lounging, before choosing. A compact table and chair set suits balconies and small patios, while a sofa and sectional set fits larger patios or backyards meant for relaxing and entertaining.
Do you deliver outdoor furniture in the Bay Area?
Yes, Contempo Furniture offers free delivery throughout the Bay Area on Ashley outdoor furniture, including setup so your patio set is ready to use.
Do you offer financing on Ashley outdoor furniture?
Yes, financing options are available so you can furnish your patio or backyard now and pay over time. Ask our team about current plans when you are ready to order.
What is the warranty on Ashley outdoor furniture, and what if a piece arrives damaged?
Ashley outdoor furniture is backed by a manufacturer warranty covering structural and material defects. If a piece arrives damaged, contact Contempo Furniture right away and we will coordinate a repair, replacement, or return through the manufacturer.
How do I protect outdoor cushions during winter or heavy rain?
Store cushions in a dry area or use waterproof covers when they are not in use for extended periods. This keeps fabric from developing mold or fading and extends the life of the cushions significantly.
Can I see Ashley outdoor furniture in person before buying?
Yes, visit the Contempo Furniture showroom to see the materials and construction of Ashley patio sets and outdoor seating before you decide.
Do you offer financing?
Yes. We offer financing through Synchrony and Snap Finance, so you can shop now and pay over time. You can apply online in minutes, then use your approval toward your purchase.
How much does delivery cost and how does it work?
For local customers, we offer local delivery and setup for $75, or free local curbside pickup and pickup in store, contact the store for details. We also deliver across the contiguous U.S. Our White Glove service ($125 base plus $60 per additional item, capped at $250) includes in-home delivery, assembly, and packaging removal. Room of Choice ($100 base) and Inside Door ($75 base) options are also available. Larger items ship by freight with curbside delivery, typically arriving 7 to 14 business days after a 2 to 4 business day processing time. The carrier contacts you to schedule a delivery window. Please note that Luonto and American Leather orders carry a flat $250 delivery fee.
What warranty comes with my furniture?
Your purchase is covered by a 1-year warranty against defects in materials and workmanship under normal use. If a covered defect appears, we will repair or replace the item or part at no charge. To start a claim, email sales@contempofurnitures.com with your proof of purchase and photos of the issue. Please note our store warranty is separate from, and may differ from, the manufacturer's warranty, which varies by brand.
What if my item arrives damaged?
Please inspect your order at delivery. If anything is damaged or missing, note it on the delivery receipt and contact us within 5 days at sales@contempofurnitures.com with your order number and photos. We will arrange a replacement or make it right as quickly as possible.
What is your return policy?
You have 30 days from delivery to request a return on eligible items. Items must be in their original condition and packaging, a 15% restocking fee applies, and return shipping is the customer's responsibility. Custom and made-to-order pieces are non-returnable. Email sales@contempofurnitures.com to start a return.
Do you offer a price match?
Yes. Through our Low Price Guarantee, if you find the same item for less at a local competitor, we will match the price. Contact us with the details and we will do our best to take care of it.
Can I see these in person?
Absolutely. Visit our San Jose showroom at 405 E. Santa Clara St., San Jose, CA 95113, or call us at 408-216-0770. We are not able to display our entire catalog in the showroom, so please call ahead to confirm whether a specific piece is on display. Our team is happy to help you compare options and plan your space.